Refund policy

Return Policy — I Freaking Love You Co.

At I Freaking Love You Co., we want you to freaking love your purchase. If something isn’t quite right, you can start a return directly through our website.

Eligibility for Returns

• Items must be unworn, unused, and unwashed.

• Returns must be initiated within 14 days of delivery.
  

• Proof of purchase is required.

Non-Returnable Items

Certain items may be final sale, including custom pieces and products marked as non-returnable on their product page.

How to Start a Return

• All returns must be submitted through our online return portal on our website.

• Follow the steps provided to receive your return authorization and instructions.

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

• Refunds will be issued to the original form of payment once the returned item is received and inspected.

• Please allow 3–5 business days for processing after we receive your return.

Exchanges

If you need a different size or color, please submit a return through the website and place a new order for the desired item.

Questions?

We’re always happy to help. Contact us anytime at ifreakingheartyouco@gmail.com.